PHONE NUMBER
07763 630161
location
Reading
United Kingdom
NAME
Khalid Fazeli
EXPERIENCE
Head of IT, IT Manager, Senior ERP Consultant
HOBBIES
TraveJ, Photography, Petrol Head
SOMETHING ABOUT ME
Accomplished Head of IT demonstrating high levels of business acumen, understands business demands and handles the day-to-day management of the IT department, infrastructure and systems development. Experience of change management, business-aligned IT Infrastructure design, strategy definition, technology roadmaps, Business Continuity, 3rd party suppliers / vendors, software and hardware infrastructure, business transformation, system migration and new technology deployment initiatives within leading-edge environments.
Consummate leader, who builds, coaches and directs high performing support teams and manages the allocation of resources to projects. Drives continuous improvements to IT support services whilst streamlining process to optimise responses and attainment of Service Level Agreements.
EXPERIENCE
February 2020 – PRESENT
The NAV People
Head of IT
Responsible for ensuring that the business has an adaptable, secure, resilient and effective IT infrastructure in place at all times. Duties include, but not limited to setting the IT strategy in-line with the business long-term strategy, managing a team of technical staff, making sure the company meets all regulatory, legal, audit and agreed standards set by the business for IT, and being hands on at all levels.
June 2018 – February 2020
Kyocera SGS Precision Tools Europe Ltd
IT Manager
Responsible for managing the IT Department. Duties include, but not limited to software/hardware management, procurement, project management and helpdesk. Successfully leaded the following projects from start to completion:
Implementing a new ERP system – Sage200 accounts system fully integrated with SapManv12 (a bespoke manufacturing ERP system)
Cloud Telephone and leased line migration – Migrated from an in-house Cisco PBX to a Cloud Vodafone OneNet solution
Laptop upgrade – established and carried out a laptop refresh program
Mobile Phones – upgraded from various devices (Android and iOS) to a unified Apple iPhone 8 for all users
Visitor Management system – Implemented a visitor management system using ‘Sinica’ GDPR – aligned all business processes to ensure the company is fully compliant with GDPR regulations
HR System – implemented a cloud-based HR system (PeopleHR)
Infrastructure – upgraded old cisco switches, firewall and access points to a simple Ubiquiti solution
MR – Implemented a training platform using Microsoft Mixed Reality, HoloLens, solution
2014 – 2018
K3 FDS
Senior ERP Consultant
The role was split between technical support and consultancy, working with SageX3 and Sage1000. For SageX3 I have been trained on Setup, Installation, Common Tools, Crystal and SEI. I was solely in charge of applying patches and service packs to customers Sage1000, SageX3, Sage SEI and Paperless systems.
EDUCATION
University of Hull
2017 – 2020
MBA – Masters of Business Administration
The AMBA-accredited Hull Executive MBA (EMBA) transformed me into a strategic and responsible leader through a business relevant, internationally recognised programme.
Kingston University
2007 – 2011
BSc Computer Science
Developed into a highly trained Computer Science graduate with specialist technical knowledge and scientific mind set, capable of solving real world problems driven by passion.
Reading College
2016 – 2017
AAT Foundation Certificate in Accounting & Finance
This course delivered a solid foundation in finance administration, covering areas such as double entry bookkeeping to basic costing principles and using accounting software.
The Knowledge Academy
2018
ITIL Foundation
The AMBA-accredited Hull Executive MBA (EMBA) transformed me into a strategic and responsible leader through a business relevant, internationally recognised programme.
Microsoft
2014
Certificate in Administering SQL Server
Developed into a highly trained Computer Science graduate with specialist technical knowledge and scientific mind set, capable of solving real world problems driven by passion.
The Prince2 Academy
2013
Prince2 – Foundation
This course delivered a solid foundation in finance administration, covering areas such as double entry bookkeeping to basic costing principles and using accounting software.